At Tucker Wanders, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
You may request a return only if the item received is damaged, defective, or incorrect.
The request must be made within 7 days of receiving the product.
Products must be unused, in original condition, and in original packaging with all tags attached.
2. How to Request a Return
To initiate a return, email us at 📧 [email protected] with the subject line “Return Request.”
Please include your order number, reason for return, and photos of the product (if damaged or defective).
3. Return Process
Once your request is approved, we will schedule a return pickup (if available in your area) or guide you on how to return the product.
You must return the product within 5 days of receiving return instructions.
4. Refunds
Refunds are processed within 7–10 business days after we receive and inspect the returned item.
5. Non-Returnable Items
Used or damaged items due to customer handling
Items returned after the 7-day return window
Products without original packaging or tags
6. Contact Us
If you have any questions or concerns regarding your return or refund, please reach out to us at: